At Ginyard Car, we strive to ensure that our customers are completely satisfied with their purchases. If you are not satisfied with your vehicle, please review our Returns Policy below.

1. Return Eligibility

  • New Vehicles: New vehicles can be returned within 7 days of purchase, provided they are in the same condition as when sold, with all original documents and accessories.
  • Used Vehicles: Used vehicles may be returned within 5 days of purchase, subject to a thorough inspection to ensure they have not been damaged or altered.

2. Conditions for Return

  • The vehicle must not have more than 300 miles driven since purchase.
  • The vehicle must be returned with all original documentation, including the owner’s manual, warranty information, and any accessories or parts.
  • The vehicle must be free of any damage, modifications, or alterations.

3. Return Process

To initiate a return, please follow these steps:

  1. Contact Us: Reach out to our customer service team at [Phone Number] or [Email Address] within the eligible return period.
  2. Schedule an Inspection: We will arrange for an inspection of the vehicle to assess its condition.
  3. Complete the Return: If the vehicle meets our return criteria, we will process your return and refund.

4. Refund Policy

  • Refund Amount: The refund will include the purchase price of the vehicle, minus any applicable fees (such as documentation fees or transportation costs).
  • Refund Method: Refunds will be processed through the original payment method within 10 business days after the return is approved.